yikes!

Today was a day of insanity at work! Everyone in the department left for a daytrip and conference in the countryside and I was instructed to man the front desk and hold down the fort! Easy right? Wrong. In the previous eight hours I have answered 63 phone calls and helped even more people coming into the office! I have been able to help many but there were some who had questions I didn’t have the answers to and one or two people who became ‘’frustrated with my incompetence.’’ Oh please Madame, like it isn’t hard enough to remember the dates, instructions and answers to the most frequently asked questions in this business department in my second language! Truly though, in general I feel really good about how far I’ve come and how much I’ve learned and I’m flattered that the dean felt he could trust me to watch the department for an entire day.